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PreviousHome Electronics Warranty Netgear OnCall 24x7 Support Category 1 PMB0331NA
Netgear OnCall 24x7 Support Category 1 PMB0331NA
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Netgear OnCall 24x7 Support Category 1 PMB0331NA

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Item # DHPMB0331NA
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Netgear OnCall 24x7 Support Category 1 PMB0331NA

Item Description
MODEL- PMB0331NA VENDOR- NETGEAR INC FEATURES- OnCall 24x7 Support Service for Category 1 Products OnCall 24x7 (3 years) covers unlimited phone and email based technical support for standard and advanced features. In the event of a hardware failure NETGEAR will expedite the shipment of a replacement product for the next business day arrival. NETGEARs OnCall 24x7 is designed for customers who wish to maintain their own network products with assistance from NETGEAR technical experts. We designed the offering to complement our customer internal resources. The OnCall 24x7 offering provides you with the following benefits: - 24x7 Technical Support allowing you access to our Global Support Centers (GSC) 24 hours a day 7 days a week and 365 days a year. - 24x7 Remote Diagnostics performed by our technical experts who access real-time configuration parameters hardware and software revision levels and port statistics for prompt resolution of technical issues. - Express hardware replacement for arrival within next business day (NBD). This service ensures that you will receive the replacement hardware promptly in the unlikely event the product under coverage is down due to a hardware issue. - Escalation management with Plan of Action (POA). - Online services entitling you to privileged information and services such as personalized support cases online problem escalation known problem reports release notes troubleshooting guides and software maintenance releases. - Software Maintenance Releases Notification a service that automatically sends you an email notification upon the availability of maintenance and patch releases as well as enhancements.* NETGEAR recommends the OnCall 24x7 offering as the minimum coverage for customers seeking hardware and software coverage but who do not require onsite maintenance support.* For use with: FS108 FS108P FS116 FS116P FS524 FS726T FS726TP FS728TS FS750T2 FS752TS FSM726 FSM726S FVG318 FVL328 FVS114 FVS124G FVS318 FVS338 FWAG114 FWG114P GS105 GS108 GS116 GS516T GS524T GS716T GS724T JFS516 JFS524 JGS516 JGS524 JGS524F WAG102 WAG302 WG102 WG302 MANUFACTURER WARRANTY:  N/A

Model: PMB0331NA

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